
Commissioning and Fault Finding
77
11.4 COMMUNICATIONS
Symptom Possible Remedy
RS485 inoperative Check :
• Connection cable – Belden 9841 or equivalent
• 120Ω termination resistors are correctly fitted
• Baud rate of controller and of master device are the same
• Slave ID of the controller is the same as configured in the
master device
RS232 connection to PC
inoperative
Check :
• RS232 maximum of 15m is not exceeded
• Direct to PC connection requires a Crossover (NULL modem)
RS232 cable
• Baud rate of controller and of master device are the same
• Slave ID of the controller is the same as configured in the
master device
RS232 connection to GSM
modem inoperative
Check :
• RS232 maximum of 15m is not exceeded
• Modem Initialisation strings in the DSE configuration is
correct for the connected modem type
• Modem is configured to 9600 baud
• SIM card is CSD (circuit switched data) compatible
• SIM card is not PIN locked
• SIM card is correctly inserted
• Antenna is correctly installed and is not inside an earthed
metal cabinet / control panel
• A good signal is available in the locality
RS232 connection to landline
modem inoperative
Check :
• RS232 maximum of 15m is not exceeded
• Modem Initialisation strings in the DSE configuration is
correct for the connected modem type
• Modem is configured to 9600 baud
11.5 INSTRUMENTS
Symptom Possible Remedy
Inaccurate S1 & S2
measurements on controller
display
Check that the CT primary, CT secondary and VT ratio settings are
correct for the application.
Check that the CTs are wired correctly with regards to the direction of
current flow (p1,p2 and s1,s2) and additionally ensure that CTs are
connected to the correct phase (errors will occur if CT1 is connected
to phase 2).
Remember to consider the power factor. Ie (kW = kVA x powerfactor)
The controller is true RMS measuring so gives more accurate display
when compared with an ‘averaging’ meter such as an analogue panel
meter or some lower specified digital multimeters.
Accuracy of the controller is better than 1% of full scale. Ie S1 volts
full scale is 333V ph-n so accuracy is ±3.33V (1% of 333V).
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