Brainboxes ES-020 Handbuch PDF herunterladen (Seite 46)

ES Range Product Manual

Version 2.8

© Copyright Brainboxes Limited 2012

Page 46 of 57

indicated by a yellow exclamation mark.)

Make sure that the port you are trying to

open is not being blocked by a firewall

that may be installed.

If you are using a hub/switch or another

device between the network server and

ES device, check that it‟s powered and

working correctly.

If you are using the ES device in Static

IP mode, check that its IP address is in

the same sub-net as the server.

Check that there are no IP address

conflicts on the network.

If you are using the RS422/485 in half

duplex mode, make sure it is set for half

duplex communication in the software.

Check if there is an updated firmware or

software driver package for your ES

device by contacting Brainboxes

Technical Support with your existing

software version.

Check the status LED behaviour. (See

Section 3. Hardware Features)

If the status LED is showing a problem

perform a power cycle, and if there is

still a problem restore the factory

settings. (See Section 13)

Make sure that you have access to the

device which you are trying to open the

COM port of.

If the problem is still present after trying

the above, try a different network card if

possible.

Communication

Problems

Problems transmitting or receiving

data through the port.

Check the status LED behaviour. (See

Section 3. Hardware Features)

If the status LED is showing a problem

perform a power cycle, and if there is

still a problem restore the factory

settings. (See Section 13)

Perform a loopback: The loopback test

will verify that your ES device is able to

Transmit and Receive data. The transmit

and receive lines are connected together

so any data sent is received on the

same port. Details of loopback tests can

be found on our website.

http://www.brainboxes.com/

Can‟t access ES

configuration

webpage

When you try to access the

webpage by typing the IP address

into the address bar of your web

browser, the page cannot be

Check the status and Ethernet lights on

the device show that the device is

connected to the network and ready.

(See section 3 Hardware Features)

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